Managing multiple Reservit accounts across a hotel group

Hotel groups operating two or more properties on separate Reservit accounts face a common challenge: Reservit manages each property account independently. There is no native Reservit feature for consolidated group-level reporting or batch operations across multiple properties. This article explains the workarounds available within Reservit and how third-party group management modules address this gap.

The multi-property challenge in Reservit

Reservit is architected as a per-property system. Each hotel has its own Reservit account, its own login, its own rate plans, its own channel configuration and its own reporting. For a single-property operator, this is entirely logical. For a group operating 3, 5 or 10 properties, it creates significant operational friction.

A group revenue manager typically needs to: compare occupancy and ADR across all properties simultaneously; identify rate parity violations across properties; push the same rate change to multiple properties at once; monitor pickup pace across the group; and prepare consolidated reports for senior management. None of these tasks are natively available in Reservit for multi-account groups.

The standard workaround is to open multiple browser tabs — one logged-in Reservit account per tab — and manually cross-reference data. For groups of 2–3 properties this is manageable. Above 3 properties it becomes error-prone and time-consuming.

Approach 1: Use Reservit's reporting export and aggregate manually

Each Reservit account can export reports in CSV format. A group revenue manager can download the same report from each property's Reservit account and merge them in Excel or Google Sheets. This works but requires: (a) logging into each Reservit account separately; (b) running the same report in each account; (c) downloading CSVs from each; (d) merging and formatting in a spreadsheet. For a weekly group review, this process typically takes 30–90 minutes depending on group size and reporting complexity.

Approach 2: Use Reservit's API to build a custom integration

For groups with a technical resource, the Reservit API allows custom scripts to pull data from multiple Reservit accounts simultaneously, using a different API key for each property. This is the approach used by larger hotel groups with in-house technology teams. The group data is aggregated in a central database or BI tool (Power BI, Tableau, Looker) and the consolidated dashboard is built in the BI tool.

This approach provides maximum flexibility but has significant upfront development cost and ongoing maintenance requirements, particularly as the Reservit API evolves.

Approach 3: Use a purpose-built multi-site management module

For groups that cannot justify custom development but need more than a manual spreadsheet process, purpose-built multi-site management modules provide a middle path. The ReserveWithIt Multi-Site Manager connects to each Reservit property account using its own API credentials and aggregates KPI data into a unified group dashboard.

Key capabilities of a multi-site management approach: (a) group-level KPI view — occupancy, ADR, RevPAR, pickup — across all connected Reservit properties updated in real time; (b) rate parity monitoring — alerts when the same room type is being sold at materially different rates across properties without a deliberate pricing rationale; (c) batch rate operations — push a rate change to all or selected properties simultaneously, with a confirmation step before rates are submitted to Reservit; (d) group pick-up report — shows booking pace across all properties in a single view; and (e) single consolidated invoice and support relationship rather than managing a separate vendor for each property.

Rate parity management across Reservit accounts

Rate parity is a specific pain point for groups with mixed accommodation types across properties. If your group includes a luxury property and a budget property sharing similar room categories, accidental price parity between them can damage the positioning of the luxury asset. Conversely, if the same brand standard room type is sold at significantly different rates across properties in the same market, you may face OTA rate parity clause issues.

Monitoring this manually across multiple Reservit accounts requires running rate plan reports from each account and comparing them side by side. Automated multi-site management monitors this comparison in real time and alerts the revenue manager when a parity concern is detected.

Organisational recommendations for Reservit multi-property groups

Groups that operate efficiently across multiple Reservit accounts typically share these practices: a single group revenue manager with access to all property Reservit accounts; a weekly consolidated KPI review meeting using cross-property data; standardised rate plan naming conventions across all Reservit accounts (making cross-property comparisons simpler); and a documented escalation process when one property's performance materially deviates from group targets.

The most effective multi-property operators treat their Reservit accounts as a portfolio rather than as independent assets. Portfolio-level rate strategy — deciding when properties should price differently from each other and why — requires consolidated visibility that Reservit's native multi-account interface does not provide.